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Privacy Policy

Last updated: May 2025

 

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

 

Definitions

For the purposes of this privacy policy:

  • Account means a unique account created for you to access our service or parts of our service.

  • Company (referred to as either “the company”, “we”, “us” or “our” in this agreement) refers to KCLC, LLC DBA: Caring Solutions San Antonio, 7300 Blanco Road, Suite 103, San Antonio, TX 78216.

  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

  • Country refers to: Texas, United States

  • Device means any device that can access the service such as a computer, a cellphone or a digital tablet.

  • Personal data is any information that relates to an identified or identifiable individual.

  • Service refers to the website.

  • Service provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used. Specifically Grasshopper Phone Systems which is used to communicate with active employees as well as for recruiting and hiring potential employees.

  • Usage data refers to data collected automatically, either generated using the service or from the service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Caring Solutions San Antonio, accessible from https://caringsolutionssa.com/

  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

 

 

Tracking technologies and cookies

 

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

  • Web beacons – Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

  • Cookies or browser cookies – A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

 

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Learn more about cookies on the privacy policies website article.

 

We use both session and persistent cookies for the purposes set out below:

  • Necessary/Essential cookies (session cookies administered by us) – These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

  • Cookies policy/Notice acceptance cookies (persistent cookies administered by us) – These cookies identify if users have accepted the use of cookies on the website.

  • Functionality cookies (persistent cookies administered by us) – These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

 

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:

 

You may opt-out of all personalized advertising by enabling privacy features on your mobile device such as limit ad tracking (iOS) and opt out of ads personalization (Android). See your mobile device help system for more information.

 

 

What data is collected by us?

 

  1. Personal data – While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage data

 

  1. Usage data – Usage data is collected automatically when using the service. Usage data may include information such as your device’s internet protocol address (e.g. Ip address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

  1. Mobile data – When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique id, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

 

 

Why do you need to collect my data?

 

The company may use personal data for the following purposes:

  • To provide and maintain our service, including to monitor the usage of our service.

  • To manage your account and/or your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.

  • For the performance of a contract - the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

  • To manage and attend your requests to us.

  • We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

 

We will never transfer or disclose your personal data to any external organization under any circumstances, including business transfers, mergers, acquisitions or legal requests.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

  • Customer data is not shared with 3rd party or external organizations for promotional or marketing purposes.

 

Retention of data - The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

 

Transfer of data –no transfer of your personal data will take place to any external organizations under any circumstances.

 

Deletion of data – You have the right to delete or request that we assist in deleting the personal data that we have collected about you. Our service may give you the ability to delete certain information about you from within the service. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

Disclosure of your data – If the company is involved in a merger, acquisition or asset sale, your personal data will not be transferred.

 

Security of your personal data – The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

Email marketing - We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.

 

Messaging Terms and Conditions – By submitting an application or inquiring about our services on this website and providing your phone number and agreeing to receive text messages, you consent to receive messages from Caring Solutions San Antonio, from 210-977-0333 regarding your application or 210-979-8070 regarding requests for service or inquiries about our services. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at admin@caringsolutionssa.com or by calling (210) 979-8070. Mobile opt-in information is never shared with third parties. Frequency of messaging is only on as needed based on your interactions with our service.

 

Children’s privacy – Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent.

 

Links to other websites - Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

We may update our privacy policy. We will notify you of any changes by posting the new privacy policy on this page and update the “last updated” date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

 

Contact us if you have any questions about this privacy policy

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